Assistant Manager Customer Experience

Job Summary:

The Overall Purpose of the position is to maintain customer satisfaction for both internal and external customers of the Company, by providing problem-solving resources, managing staff, and ensuring the smooth running of the Customer Experience Unit.

Application deadline: 1st November, 2021

Duties and Responsibilities:

Developing, documenting, implementing, and improving the Customer Service Charter
Monitoring and measuring the Customer Experience in line with the Service Charter and Standards
Ensuring follow-through of the resolution of customer issues post-escalation.
Managing the organization’s service recovery policy/ initiatives.
Designing and launching creative and effective Customer Experience campaigns to improve service levels and staff awareness.
Creating and managing the customer feedback program and mechanism, managing customer queries and complaints, and escalating them accordingly.
Specification of the customer relations manual functionalities and management of the same
Performing continual Customer Service Training and Development
Monitoring and reviewing the Customer Experience Unit’s performance
Preparing periodical customer experience reports and other management reports relating to the Customer.
Implement and Manage the Call Center for queries and information.
Follow up on online quotations/ Queries to be responded on time from various departments.

Audit and Compliance

To ensure follow-through of policies and procedures as set out

Job Holder Specifications:

Education/Qualifications:

Relevant University Degree
Relevant Professional Certifications
Membership to a professional body
Financial Services experience in a similar role will be an added advantage

Working Experience: 5 – 8 years experience


If you meet the above minimum requirements, send your c.v to careers@gakenya.com indicate the position applied for on the email subject line to be received on or before 1st November 2021. Only shortlisted candidates will be contacted.

Supply Chain Technical Assistants (4 Positions)

MEDS is seeking to hire Supply Chain Technical Assistants who will support deliver expected outcomes under sup-purpose 5 of the USAID Jamii Tekelezi program. The position will strengthen commodity logistics and Inventory Management and Laboratory Health Systems for quality Health Services.

Application deadline: 15th October, 2021

Job requirements:

Diploma in Pharmacy and registered by Pharmacy & Poisons Board (PPB).
Functional skills: Communication skills, Report writing skills, Strong group facilitation, Training skills, Understanding Supply Chain and Logistics under Health Systems.
Behavioural competencies and attitude: High level of integrity, interpersonal relations, self-driven and attention to detail.
Past work experience of 2 years working with USG Grants at a Program Officer level on related scope of work or in similar capacity.
Previous engagement/ work with clients in the 4 counties will be added advantage

NB: The 4 positions will be based in Embu, Meru, Nyandarua and Tharakanithi Counties. Position will be hired under County Government terms.

If you fit this profile, please email your written application and CV to hr@meds.or.ke

By: Tuesday 15th October 2021
(only shortlisted candidates will be communicated to

Management Accountant Job

AIC Kijabe Hospital is seeking to hire a Management Accountant to ensure compliance of financial transactions to approved financial policies, procedures and control systems in order to support sound decision making based on accurate financial information.

Application deadline: 17th October, 2021

Key Responsibilities:

Drive and coordinate the annual budget process for the Hospital, which involves providing support to the project companies in the preparation of annual budgets.
Preparation of the consolidated budget and completion of all budget related templates as required, ensuring all reports are completed accurately and submitted as per the set deadlines.
Provide financial support to the departments in case there are any gaps and with the aim of enhancing their financial reporting.
Set up and maintain financial reporting systems for the Hospital.
Review cost analysis, prepare control reports and performance reports.
Prepare timely and accurate management reports and distributing to appropriate users.
Prepare monthly cash flow forecasts for the Hospital.
Participate in preparation of board papers.
Ensure proper costing of products and services.
Develop financial reports for forecasting, trending and results analysis.
Monitor departments expenditure against budgets and any project plans.
Query department budgets where there are significant variances.
Interpret financial transactions and events for purposes of making business decisions.

Required Qualifications, Attributes and Experience:


Applications are invited from results driven candidates looking for a new challenge and who must possess: –
A Bachelor’s degree in Business Administration or Finance
Must be a CPA finalist
Minimum of five (5) years’ work experience
Must demonstrate high integrity and ethical practice
Must demonstrate ability to work independently with minimum supervision
Must be a team player who is able to work cordially in teams
Must demonstrate ability to multitask
Must demonstrate commitment to operational effectiveness
Should have ability to solve problems by applying relevant business knowledge
Should demonstrate professional expertise in the relevant work area
Must have the ability to communicate effectively (both written and oral)
Must be able to work under pressure
Must have knowledge in use of MS office packages
Must be a born again and committed Christian with evidence of maturity in faith
Must be an honest person full of integrity in their personal conduct and handling of job responsibilities

Method of Application
If you believe you are the right candidate and can clearly demonstrate your ability to meet the criteria above, please send us your CV only to recruit@kijabehospital.org on or before 17th October 2021.

After sending the email, you will receive an auto reply that will prompt you to fill in an application form. If you do not receive the auto reply, please check your spam/junk mail.

Accountant Job

St John Ambulance Kenya is loooking for an Accountant with strong financial and analytical skills to serve at the Coast Regional office in Mombasa.

Application deadline: 21st October, 2021

JOB RESPONSIBILITIES
•Receiving and Receipting of all cash and cheques
•Monthly Stock reconciliation
•Organization debt collection and Operating the Region Petty Cash on imprest system
•Ensure financial records/files are maintained in compliance with accepted procedures
•Receive Ambulance call sheets check them for accountability and book them on a timely
•Regular follow up of Accounts Receivable / Payable
•Implement organizational guidelines, where cash/bank management is concerned (through continuous monitoring
•Routinely monitors costs and prepare financial reports in accordance with the Financial Policy
•Conduct internal controls on a regular basis and provide related data for the annual office report
•Correspond with Finance Team in the Head Office on accounting and finance related issues

QUALIFICATIONS
•Degree in Accounting, Finance or related fields
•Fully qualified CPA(K) and a member in good standing of ICPAK
•Knowledge of generally accepted accounting principles
•Experience with computer accounting programs and Microsoft applications
•Team-player and ability to work independently
•Excellent communication skills (verbal and written)
•Attention to detail and accuracy
•At least 3 years of verifiable professional working experience in a similar position

APPLICATION PROCESS
Qualified and interested applicants are invited to send an application letter and curriculum vitae to recruit@stjohnkenya.org by October 21st October 2021 quoting the job title on the email subject. Only shortlisted candidates will be contacted.
Canvassing will lead to automatic disqualification. St John is an equal opportunity employer.

Marketing & Communications Manager Job

PACIS Insurance Company Limited is seeking to hire a Marketing & Communications Manager.

Application deadline: 14th October, 2021.

POSITION SUMMARY:
As an integral member of Pacis leadership team, the role holder will be responsible for the development, creating demand and revenue generation through planning, development, implementation, and measurement of all marketing strategies, marketing communications, and public relations activities, both internal and external. This includes directing the efforts of the marketing communications staff and coordination at the strategic and tactical levels with the other functions of the organization.

Responsible for defining the segments to life by designing clear and specific customer personas. An experienced change agent, customer advocate, marketing strategist, service, and product development champion who believes in responding to the ever-changing customer and market needs through provision of innovative and efficient services and products.

Academic:
A degree in a business/marketing/Communications related field from a recognized university
A master’s degree or relevant professional qualifications e.g., CIM – will be an added advantage

Experience:
Minimum of 5 years’ experience as Marketing and Communications Manager or successful track record in Senior Marketing roles in a credible marketing and communications function

SKILLS AND COMPETENCIES
Strong leadership skills and ability to thrive in results-oriented environment
Knowledge of the financial components of product and marketing management, including product profit contributions (cost, pricing, mix), P&L statements, budgets, and other financial metrics
Experience with digital and print, content, and social media marketing with an affinity for current digital technologies is essential
Documented and verifiable track record in managing brands.
Knowledge & understanding of agency and media partner processes to benefit business
Stakeholder management at senior levels
Ethical Conduct, Personal Effectiveness and Credibility
Strategy implementation, monitoring and evaluation
Deep analytical skills
Research and Market Analysis
Excellent communication and presentation skills

If you meet the above requirements, please forward your application and updated CV to careers@paciskenya.com not later than 14th October 2021.

Social Worker Job Opportunity

CHS Institute Ltd. is currently sourcing for a high calibre, self-motivated and dynamic individual to fill the position of a Social Worker to be based in Nyeri County.

Application deadline is today: 6th October, 2021

Overall Job Function
The Social Worker will offer support in the planning, implementation and evaluation of adherence support activities required for HIV prevention, care and treatment services in the respective health facilities.

Qualifications and Requirements
Diploma in Medical Sociology, Sociology, Social Work or Community Development
Computer Literate (Ms Word, Ms Excel, Ms Power Point)
Teaching, facilitation, mentoring and counselling skills
Ability to work with diverse groups of people
Good interpersonal, organisational and written/verbal communication skills
Two years’ work experience as a Social Worker within the health sector.

Interested applicants are invited to email their applications and detailed CV with contact details of three referees to vacancies@chskenya.org clearly indicating the subject title: Social Worker: CHSI/SW/02/2021 by 5.00 PM Wednesday, October 06, 2021.

Centre for Health Solutions Institute Ltd. is an Equal Opportunity Employer. Only shortlisted candidates will be contacted for interviews. Canvassing will lead to automatic disqualification.

Research Coordinator Job

APHRC is partnering with Development Gateway (DG), the Kenyan Ministry of Health, and the University of Cape Town, on a grant from the Bill & Melinda Gates Foundation, which is implementing the Tobacco Control Data Initiative (TCDI), a project that aims to supply Sub-Saharan African (SSA) governments with improved access to country-specific data that will inform better tobacco control policy design and implementation. The Project team is seeking a Research Coordinator to oversee primary data collection at the 4 national referral hospitals (Kenyatta National Hospital, Moi Teaching and Referral Hospital, Kenyatta University Teaching and Referral Hospital and Kenyatta National Hospital Othaya).

Application deadline: 12th October, 2021


Location of the Position: Based in Nairobi (working remotely) with travel to Othaya and Eldoret as needed for the research project.
Reports to: Project Data Manager
Length of Contract: 9 months, fulltime
Role Description
The Research Coordinator is expected to assist with implementation of the research activities, oversee field data collection and assist the Project Data Manager with quality control of data collected. The Research Coordinator will supervise data collection in the various sites and liaise with appropriate research team members as necessary.

The Research Coordinator is expected to:
 Assist with programming the electronic data collection devices
 Assist with training of data collectors
 Assist with piloting of the research instruments

 Oversee field data collection including liaising with the hospital-based co-
investigators to respond to any queries from subjects and from the hospitals participating in the study.
 Oversee around 25-30 data collectors in the various sites.
 Ensure data collectors have correct equipment and materials
 Keeping inventories of equipment used and troubleshooting technical issues
 Document and track participant enrollment/participation in the study to ensure targeted numbers of participants in each site are achieved as per the project
timelines.
 Provide regular site reports to the Project Data Manager at intervals to be agreed upon
 Respond to any queries about the study’s progress from the Project team members, APHRC or DG
 Carry out site supervision visits in consultation with the Principal Investigator
 Maintain study registers, logs, and files and make sure all study documents are kept
secure and ensure secure storage of consent forms at sites and at the central storage
location at APHRC.
 Monitor incoming data
 Assist with data quality checks
 Coordinate with the Project Data Manager to review data and ensure continued high
quality data collection
 Conduct debriefing sessions with data collectors to ensure continuous high quality
data collection
 Report to supervisors on a regular basis about project progress, and about any
challenges experienced in the field
 Assist with processing payment of data collectors (verifying invoices submitted for
payment against amount of work done)
 Write reports and participate in study meetings as required
 Perform other related duties as assigned


Education and experience required:
● Minimum of a Diploma in Community Health, Social Work, Community Development
or any other related Diploma in Social Sciences or health related field
● 3-5 years experience in a similar position
● Experience with electronic data collection especially Survey CTO, Kobo or ODK
essential
● Experience in data quality checking

● Knowledge of fundamental research concepts and methodology, practices and
procedures of research methods required.
● Excellent computer skills
● Good communication skills (oral and written) in English.
● Excellent organisational skills.
● Experience carrying out research in a public hospital setting is preferred.
Please email your letter of application (including date available to start working for the
study, your current and expected salary) and current CV/resume (including your

telephone number, email address and contact details of 3 referees) to cvs@flexi-personnel.com with the subject line “TCDI Research Coordinator” not later than 12th October 2021 at 5pm. Only short-listed candidates will be contacted.
PLEASE NOTE: APPLICANTS ARE NOT REQUIRED TO MAKE ANY PAYMENTS TO
ANYONE DURING ANY STAGE OF THE RECRUITMENT PROCESS.
APHRC and Flexi Personnel are equal opportunity employers and are committed to the protection of vulnerable persons.

Qualitative Interviewers Needed

The APHRC invites applications for Qualitative Field Interviewers in its Hygiene and Behaviour Change Coalition (HBCC) Project that will be conducted in Nairobi, Embu, Homabay and Taita Taveta counties. The project seeks to evaluate inclusiveness, effectiveness, and outcome of HBCC interventions for persons with disabilities and older people on programmes designed by two implementing partners in Embu, Homa Bay andTaita Taveta counties, Kenya.

Application deadline: 18th October, 2021

Duties & Responsibilities


 Conduct interviews on all recruited study participants;
 Moderate/facilitate qualitative interviews with community members in the study
area;
 Take notes and compile comprehensive qualitative interview debriefing and
reports/notes;
 Prepare data collection progress report and updates in liaison with the project
team;
 Keep updated records of assigned work;
 Assist the research team members in other project-related activities.
Minimum Qualifications

  1. Must have at least a Bachelor’s degree in social sciences or public health;
  2. Have proven experience and skills in qualitative research work (conducting FGDs,
    IDIs/KIIs and Photovoice);
  3. Able to facilitate remote interviews;
  4. Have strong communication skills;
  5. Have experience in note-taking during qualitative discussions;
  6. Availability to work full time on the project for the duration of the study;
  7. Must be a resident of Taita Taveta, Embu, Homabay or Nairobi counties;
  8. Must be a fluent speaker of Kitaita, Kiembu, Dholuo and Swahili.

Interested candidates are invited to submit their applications including a cover letter
(indicating your county and sub county) and CV with contacts of three referees by October
18, 2021 to cvs@flexi-personnel.com. Please indicate on the subject line of the email
“Qualitative Field Interviewer- HBCC Project. We regret that only shortlisted candidates
will be contacted
PLEASE NOTE: APPLICANTS ARE NOT REQUIRED TO MAKE ANY PAYMENTS TO
ANYONE DURING ANY STAGE OF THE RECRUITMENT PROCESS.
APHRC and Flexi Personnel are equal opportunity employers and are committed to the protection of vulnerable persons.

Quantitative Field Interviewers Needed

The APHRC invites applications for Quantitative Field Interviewers in its Hygiene and Behaviour Change Coalition (HBCC) Project that will be conducted in Nairobi, Embu, Homabay and Taita Taveta counties. The project seeks to evaluate inclusiveness,effectiveness, and outcome of HBCC interventions for persons with disabilities and older people on programmes designed by two implementing partners in Embu, Homa Bay and Taita Taveta counties, Kenya.

Application deadline: 18th October, 2021


Duties & Responsibilities
 Conduct interviews on all recruited study participants;
 Moderate/facilitate quantitative interviews with community members in the study
area;
 Administer observation checklists in different setups;
 Prepare data collection progress report and updates in liaison with the project team;
 Keep updated records of assigned work;
 Assist the research team members in other project-related activities.


Minimum Qualifications

  1. Have completed secondary education and possess a minimum grade C Plain in
    KCSE;
  2. Have proven experience in data collection;
  3. Have experience in recruiting study participants;
  4. Able to facilitate remote interviews;
  5. Have strong communication skills;
  6. Have experience in administering observation checklists;
  7. Available to work full time on the project for the duration of the study;
  8. Must be a resident of Taita Taveta, Embu, Homabay or Nairobi counties;
  9. Must be a fluent speaker of Kitaita, Kiembu, Dholuo and Swahili.

Interested candidates are invited to submit their applications including a cover letter
(indicating your county and sub county) and CV with contacts of three referees by October
18, 2021 to cvs@flexi-personnel.com. Please indicate on the subject line of the email
“Quantitative Field Interviewer- HBCC Project. We regret that only shortlisted
candidates will be contacted
PLEASE NOTE: APPLICANTS ARE NOT REQUIRED TO MAKE ANY PAYMENTS TO
ANYONE DURING ANY STAGE OF THE RECRUITMENT PROCESS.
APHRC and Flexi Personnel are equal opportunity employers and are committed to the protection of vulnerable persons.

Monitoring ,Evaluation and Research Officer

APHRC seeks Monitoring, Evaluation and Research (MER) Officer who will support the
corporate Monitoring and Evaluation (M&E) function. S/he will also support an upcoming project
on scaling sexual and reproductive health (SRH) solutions, where the Center will be providing
Monitoring and Evaluation oversight and conducting policy implementation reviews and
situational analysis.

Application deadline: 13th October, 2021


Key Responsibilities


a) Corporate Monitoring and Evaluation
 Conduct routine data collection and entry for the Strategic Plan indicators;
 Ensure complete, accurate, clean and consistent data is collected, shared for analysis, and
reporting;
 Support the development of quarterly and annual monitoring and evaluation performance
review reports;
 Continuously enter data to ensure that data in the corporate M&E Platform (DHIS2) is up to
date, analyze and aggregate the progress on data visualizations;
 Support in the development and maintenance of the M&E platform;
 Ensure proper filing of M&E documents including questionnaires, monitoring reports,
datasets among others;
 Participate in regular data verification and quality assessment exercises to assess the quality
of data reported and address any anomalies identified; and
 With guidance from the M&E Officer, support capacity-building activities for staff when
needed.
b) Scaling Sexual Reproductive Health (SRH) Solutions project
The MER Officer will work closely with the M&E Specialist and M&E Officer to achieve project
deliverables. S/he will:
 Conduct data collection and reporting using monitoring tools to track project indicators as
per the project M&E framework;
 Support in the development of the monthly project progress reports towards the
achievement of project objectives;
 Support the project team in the preliminary literature reviews and quantitative and
qualitative analysis of data as needed;
 Assist and support fieldwork activities for the project such as data collection, managing
system arising issues, security and workflow, linking questionnaires and providing offline
support;
 Support the secondary data collection activities; and
 Support the M&E officer in other day-to-day M&E tasks that may arise.

Qualifications and Experience

  1. Bachelor’s degree in Statistics, Social Sciences, Public Health, Monitoring and Evaluation,
    Epidemiology or other relevant fields.
  2. 2 -4 years of relevant working experience in field-level data collection of quantitative and
    qualitative data for M&E, DQAs, health facility assessment and/or research.
  3. Competencies in using computer packages including MS Word and Excel.
  4. Demonstrated experience in conducting quality checks during quantitative and
    qualitative data collection and data entry using electronic tools.
  5. Demonstrated experience and knowledge in quantitative and qualitative data cleaning
    and analysis and in drafting reports of M&E and research results.
    Preferred demonstrable skills
  6. Experience in monitoring and evaluation concepts and tools.
  7. Ability to interpret data and explain findings to non-technical audiences.
  8. Experience with DHIS2 platform and mobile data collection software.
  9. Demonstrate ability to handle multiple tasks and produce reports on time; ability to work
    in a multi-disciplinary and multicultural team environment.
  10. Ability to work independently, virtually and communicate efficiently using virtual
    platforms. The present working environment requires most of the work to be conducted
    virtually.
    This role requires travel to the project’s implementation countries to carry out the
    fieldwork.

Interested candidates are encouraged to apply through our recruitment portal
https://aphrc.org/vacancies/ by October 13, 2021. Only shortlisted candidates will be
contacted; shortlisted candidates will be required to have a Police Clearance Certificate.

Cover letters should be addressed to:
The Human Resources Officer
African Population and Health Research Center, Inc
APHRC Campus, Manga Close, off Kirawa Road, Kitisuru

P. O. Box 10787-GPO, Nairobi
Website: http://www.aphrc.org

APHRC is an equal opportunity employer and is committed to the protection of vulnerable persons

HIV Testing Services (HTS) Counsellors Jobs .

Center For Health Solutions (CHS) Institute Ltd. is currently sourcing for high calibre, self-motivated and dynamic individuals to fill the positions of HIV Testing Services (HTS) Counsellors for Nyeri County.

Application deadline: 22nd September, 2021

Overall Job Function
Reporting to the Facility in Charge, the HTS Counsellors will be responsible for providing HIV Testing Services to patients and clients seeking services in their respective health facilities using provider-initiated testing and counselling, voluntary counselling and testing, targeted family and partner testing/Partner Notification Services (PNS) and other novel HTS approaches.

Key Responsibilities
Create awareness and provide education on the provision of HIV Testing Services
Lead in mobilisation of HTS clients
Provide pre/post-test HIV counselling ensuring that clients understand risk factors, prevention methods and other relevant issues
Provide confidential HIV testing to clients, as per national HTS guidelines
Provide counselling and make relevant referrals to offer continuous support
Ensure provision of quality HIV services at all times
Implement high yielding testing strategies like eligibility screening and PNS
Document and maintain accurate HTS records, including referrals and reports on referral outcomes
Compile and submit HTS reports on weekly, monthly and quarterly basis to the Supervisor
Conduct timely requests for all the requirements for undertaking HTS activities

Participate in HTS QA activities like PT and counselling supervision etc. Ensure HTS optimisation in the facility Any other duties which the Supervisor may assign from time to time.

Qualifications and Requirements

Diploma in Guidance and Counselling, health-related or social science field Certified by NASCOP as an HTS Counsellor Experience working as an HTS Counsellor in a health setting is an added advantage Should be self-motivated Should have good interpersonal and communication skills (both verbal and written) Ability to work and results with minimum supervision Demonstrated ability to work as a team player

Method of Application
Interested applicants are invited to email their applications and detailed CV as one document stating the current and expected salary and contact details of three referees to vacancies@chskenya.org clearly indicating the subject title: HTS Counsellors; CHSI/HTSC/02/2021 by 5.00 PM Wednesday, September 22, 2021.

CHS Institute Limited is an Equal Opportunity Employer. Only shortlisted candidates will be contacted for interviews. Canvassing will lead to automatic disqualification.

Call Centre Supervisor Job

Cytonn investment is seeking to recruit a Call Centre Supervisor who will be tasked with managing and building strong client relationship management and integration with other business unit leads across the company for efficient services delivery to clients.

This position will also be responsible for overall day-to-day management of Call Centre Team while closely collaborating on a day to day with all aspects of the business.

RESPONSIBILITIES

Take ownership of clients issues and follow the issues through to timely resolution
Develop Call Centre procedures, policies and standards to be adhered to by call centre team
Ensure all clients’ calls and queries are addressed within the Service level Agreement (SLA) time.
Implement client’s calls ticketing system and ensure closure of all tickets within the SLA time.
Provide update and daily report to client matters committee on levels of customer satisfaction and recurrent issues.
Interact with clients and build relationships with them while ensuring their needs are being met.
Ensure that high standards of Client Service are maintained throughout service levels
Oversee a team of call centre assistants and ensure they are providing an exceptional client experience
Mastermind creative ways to deliver an exceptional client experience
Develop and oversee the implementation of call centre services protocols.
Resolve complex client problems or disputes in a professional manner
Coach and support team members in meeting departmental goals.
Review client’s complaints and resolution
Any other duties as shall be assigned from time to time


REQUIREMENTS

Business awareness
Strong analytical skills and problem solving skills
Excellent planning skills
High personal standards and goal oriented
Excellent interpersonal skills
Excellent and effective communications skills, both orally and in writing
Strong coaching skills
Strong sense of responsibility and urgency.
Ability to work well with minimum supervision.
Show world class client service skills on phone, email and verbally.
Strong leadership and mentorship skills
At least 2 years experience in a call center, preferably with a 1 year experience in a supervisory capacity
Must have achieved at least a B+ or equivalent in high school
An undergraduate degree with a minimum 2nd Class, Upper Division

Qualified and interested?Please apply via

https://careers.cytonn.com/jobs/2045?utm_source.

Call For Applications For Master’s Fellowship in Epidemiology and Biostatistics

African Population and Health Research Center(APHRC) in collaboration with Amref International University and JOOUST, invites qualified candidates to apply for a postgraduate fellowship in a Masters degree program in Epidemiology and Biostatics

Application deadline: 29th October 2021

Call for Applications

If you are unable to click on the application link written “here” use the following link to access the application form.

https://redcap.aphrc.org/redcap/surveys/?s=WA8NFDFTW973JXJE

Assistant Accountant-Treasury

Jubilee insurance is currently have an exciting career opportunity for Assistant Accountant – Treasury, Jubilee Life Insurance Limited. The position holder will report to the Senior Accountant and will be based at Head Office, Nairobi.

Application deadline: 13th September, 2021

Role Purpose
The job holder will be responsible for receipting and dispatch of receipts to customers.

Qualifications

  1. Bachelor’s degree in a business-related field, or any other related field.
  2. CPA-K Relevant Experience
    Minimum of 2 years relevant experience in accounting. Experience in the insurance industry will be an added advantage.

If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 13th September 2021.
Only shortlisted candidates will be contacted.

Procurement Officer

Jumuia Hospitals ltd a subsidiary of the NCCK is seeking to recruit for the position of Procurement Officer for our kaimosi branch, vihiga county.

Application deadline: 15th September, 2021

Role Summary:

Reporting to the Chief Finance Officer
The Procurement Officer is responsible for ensuring timely procurement of goods, services and works; assist in developing and implementing policies, and administrative systems in line with budgetary allocations in the Hospital for all functions.

Responsibilities
Discover profitable suppliers and initiate business and organization partnerships.
Negotiate with external vendors to secure advantageous terms.
Approve the ordering of necessary goods and services.
Finalize purchase details of orders and deliveries.
Examine and test existing contracts.
Track and report key functional metrics to reduce expenses and improve effectiveness.
Collaborate with key persons to ensure clarity of the specifications and expectations of the Institution.
Foresee alterations in the comparative negotiating ability of suppliers and clients.
Expect unfavorable events through analysis of data and prepare control strategies.
Perform risk management for supply contracts and agreements.
Control spend and build a culture of long-term saving on procurement costs.
Liaising with the stock management office to ensure that procurement of needed items is done and delivered in time.
Ensuring correct specifications from users, and proper requisition authorization
Receive requisitions for services needed by different units, sections, departments and the hospital in general, that are required for running it.
Ensure use of updated list of pre-qualified suppliers or contractors to supply and provide various services to the hospital.
Receive feedback from hospital services end users and respond accordingly in the hospital.
Prepare and respond to service lender concerns through phone, mail or other appropriate media.
Carry out market surveys and research to inform continuous improvement of services lent the hospital.
Manage data of all records of hospital services rendered including their costs, deliveries and inventories in the hospital.
Prepare all relevant documents and forward them to accounts to facilitate payments to service lent by renders for timely service delivery in the hospital.
Raise services receipt vouchers to support verification of invoice sent by service providers to ensure payments for only what has been provided to the hospital.
Monitor and ensure that services provided to the hospital by service lenders are sufficient and up to the required specifications and standards in the hospital
Any other duty given from time to time

Academic Qualifications:
Bachelor’s Degree in Procurement or Supply Chain Management from a recognized University;

Professional Qualifications:
Must be a member of a recognized professional procurement body (KISM)
Must be a licensed practitioner
Knowledge of e-procurement systems
Knowledge of Public Procurement and Disposal Act
At least three (3) years’ experience as a Procurement Officer in a reputable hospital.

How to Apply
If you are interested in this opportunity, please send your application letter with a detailed CV stating your current position, remuneration level, daytime telephone contact number and the names, contact number and addresses of three professional referees to:recruitment@jumuiahospitals.org by 15th september, 2021. Only shortlisted applicants will be contacted.

Office administrative assistant

Adevia Health Africa is seeking to engage a dynamic individual for the administrative assistant position at our Eldoret office . The individual will run the office smoothly undertaking administrative duties while adhering to the company’s values and principles.

Application deadline:5th September, 2021

Responsibilities
● Receive visitors and interact with staff to facilitate service delivery.
● Handling incoming telephone calls and screening correspondence (incoming and outgoing).
● Carry out preparation, editing, filing, and maintenance of correspondence, office communication, and other documents.
● Supervision of office general outlook i.e. cleanliness, orderlines
● Arranging and coordinating departmental meetings and other events (in-house and external).
● Manage applications from the Kenyan office coming from the Western Region; I.e Rift Valley, Western, and Nyanza Regions
● Act as the Personal Assistant to the Regional Manager in the Eldoret Office
● Provide Customer services to the nurses/clients visiting the Eldoret Office, assist in handling inquiries and forwarding them to the relevant departments
● Work hand in hand with the staff in the Nairobi Office to provide a uniform customer experience
● Any other duty as may be assigned from time to time.

Skills specific to the role
● Excellent communication/interpersonal skills.
● Excellent typing skills, proficiency in MS Office, G-suite, and task management tools.
● A high degree of integrity and professionalism and capable of working under minimum supervision.
● Strong organizational and time management skills and ability to prioritize work.

Academic qualification
Bachelor’s degree or diploma in administration or their equivalent.
Job Location: Eldoret
Start Date: 1/10/2021

Mode of Application:
Send a detailed resume, cover letter, and scanned copies of professional certificates to

yvette@adevia.com

clearly stating the position applied for and expected Gross Salary on or before the 5th September 2021 at 5 PM Kenyan time.

Office administrative assistant

Adevia Health Africa is seeking to engage a dynamic individual for the administrative assistant position at our Eldoret office . The individual will run the office smoothly undertaking administrative duties while adhering to the company’s values and principles.

Application deadline:5th September, 2021

Responsibilities
● Receive visitors and interact with staff to facilitate service delivery.
● Handling incoming telephone calls and screening correspondence (incoming and outgoing).
● Carry out preparation, editing, filing, and maintenance of correspondence, office communication, and other documents.
● Supervision of office general outlook i.e. cleanliness, orderlines
● Arranging and coordinating departmental meetings and other events (in-house and external).
● Manage applications from the Kenyan office coming from the Western Region; I.e Rift Valley, Western, and Nyanza Regions
● Act as the Personal Assistant to the Regional Manager in the Eldoret Office
● Provide Customer services to the nurses/clients visiting the Eldoret Office, assist in handling inquiries and forwarding them to the relevant departments
● Work hand in hand with the staff in the Nairobi Office to provide a uniform customer experience
● Any other duty as may be assigned from time to time.

Skills specific to the role
● Excellent communication/interpersonal skills.
● Excellent typing skills, proficiency in MS Office, G-suite, and task management tools.
● A high degree of integrity and professionalism and capable of working under minimum supervision.
● Strong organizational and time management skills and ability to prioritize work.

Academic qualification
Bachelor’s degree or diploma in administration or their equivalent.
Job Location: Eldoret
Start Date: 1/10/2021

Mode of Application:
Send a detailed resume, cover letter, and scanned copies of professional certificates to

yvette@adevia.com

clearly stating the position applied for and expected Gross Salary on or before the 5th September 2021 at 5 PM Kenyan time.

Project Officer

The African Population and Health Research Center (APHRC) is a leading Africa-based, African-led,international research institution headquartered in Nairobi, Kenya and with a West Africa Regional Office (WARO) in Dakar, Senegal. APHRC conducts policy-relevant research on population, health,
education, urbanization and related development issues in sub-Saharan Africa.
APHRC seeks to recruit a Project Officer for its Research Capacity Strengthening Division to support with the partnership coordination component for key projects in the division.

Application deadline: 15th September, 2021


Responsibilities:
 Coordinate and monitor the implementation of the activities for the projects, in liaison with
the Program Managers;
 Coordinate project meetings with various stakeholders, including partners and funders
meetings, including compiling the meeting deliberations/minutes;
 Make follow-up with project partners on implementation and progress on specific project
deliverables;
 Liaise with representatives of partner institutions on corporate events in the respective
institutions;
 Compile progress reports and draft project reports for consideration by Project Managers;
 Keep records and ensure archiving of all project documentation; and
 Coordinate capacity strengthening activities of relevant projects.
Qualifications and Experience:
 Master’s degree in Public Health related fields.
 Experience and strong interest in research and research capacity strengthening.
 Demonstrated prior experience in coordination, and monitoring and evaluation of projects.
 Strong report writing skills.
 Computer literacy in Microsoft Office packages (e.g. MS Word, MS PowerPoint, & MS Excel).
Desired
 Familiarity with public health related research and research capacity strengthening
projects.
 Excellent interpersonal and organizational skills and ability to work in a culturally diverse
team.
Interested candidates are invited to submit their application through our recruitment portal
https://aphrc.org/vacancies/ by September 15, 2021. Only shortlisted candidates will be
contacted; shortlisted candidates will be required to have a Police Clearance Certificate.

Cover letters should be addressed to:
The Human Resources Officer
African Population and Health Research Center, Inc
APHRC Campus, Manga Close, off Kirawa Road, Kitisuru
P. O. Box 10787-GPO, Nairobi
Website: http://www.aphrc.org
APHRC is an equal opportunity employer and is committed to the protection of vulnerable persons

Internship Opportunity – Finance Intern

The African Population and Health Research Center (APHRC) is a leading Africa-based, African-led, international research institution headquartered in Nairobi, Kenya. APHRC seeks to engage an Intern in its Finance Unit to assist with administrative and other Finance-related tasks for an initial period of three months.

Application deadline: 2nd September, 2021.


Duties/Responsibilities:
 Support the Payables Accountant in ensuring efficient, timely and accurate recording and
payment processing in Microsoft Dynamics.

 Assist in developing and maintaining an effective filing, archiving and record keeping system-
both paper and electronic.

 Assist in bank reconciliation and verification of the vendor balances in the system.
 Assist in the organization and preparation of biweekly meetings which includes preparation
of biweekly reports and taking of minutes.
 Assist in supporting annual audits by retrieving the sampled documents.
 Assist in ensuring proper documentation of payment vouchers and all other supporting
documents.
 Assist in the thorough review and verification of all transactions at point of entry by ensuring
appropriate purchase order matching, credit terms and adherence to appropriate
authorization and budget confirmation and clearance.
 Support in the effective running of daily financial activities of APHRC.
Qualifications, experience and skills:
 Bachelor’s degree in Finance, Accounting, Business Administration or related field; should
have graduated in the last six (6) months.
 Proficiency in Microsoft Office applications.
 Strong organizational, analytical and interpersonal skills.

Interested candidates are encouraged to submit their cover letter and CV through our recruitment
portal

https://aphrc.org/vacancies/

by September 02, 2021. Only shortlisted candidates will be
contacted. Cover letters should be addressed to:


The Human Resources Officer

African Population and Health Research Center, Inc
APHRC Campus, Manga Close, off Kirawa Road, Kitisuru

P. O. Box 10787-GPO, Nairobi
Website: http://www.aphrc.org

Temporary Assistant- Policy Formulation and Analysis

The Capital Markets Authority is a statutory agency charged with the responsibility of regulating and developing an efficient capital market in Kenya. The Authority invites applications for the position of Temporary Assistant- Policy Formulation and Analysis for a period of 6 months.

Application deadline: 2nd September, 2021.

Reporting to the Senior Manager Policy and Regulatory Framework, the selected candidate will be responsible for;

  1. Conducting policy analysis and develop evidence-based policy frameworks to support capital markets development and inform legal and regulatory frameworks;
  2. Undertaking periodic assessment of external policies that may have an impact in the capital markets and recommend appropriate interventions through policy research and benchmarking;
  3. Design and plan policy roundtables in coordination with the policy coordination and advocacy and participate in working groups and other stakeholder events as and when required;
  4. Participate in the development of annual Memorandum of Capital Markets Policy submissions to the National Treasury;
  5. Prepare post budget analysis of the proposals affecting capital markets after budget reading as and when required;
  6. Implement quality management systems and continuously identify and manage risk;
  7. Review media information and highlight and policy issue that potentially has impact on the development of Kenyan capital markets.
  8. Undertake any other assignments as may be assigned from time to time.

Minimum Qualifications and Experience

  1. A Bachelor’s degree in Economics, Finance, Strategic Management, Business Administration, Policy Analysis or any relevant degree.
  2. Computer proficiency
  3. An additional qualification is an added advantage.
  4. At least one-year experience in policy formulation and analysis.

Key Skills and Competencies

  1. Analytical and Research Skills
  2. Effective Communication and Interpersonal skills
  3. Organization skills
  4. Critical Thinking skills

Qualified and interested? Please click on the link below and apply

https://hrmis.cma.or.ke/Account/RegisterJobApplicant

Applications should be received on or before 2 September 2021.