Receptionist Job

Ruaraka Uhai Neema Hospital is seeking to recruit a Receptionist

Application deadline: 7th October, 2021

Key Responsibilities
Ensure proper filing of all office documents for the offices to which they are assigned.
Manage the process of making, receiving, replying and handling incoming and outgoing mails, calls, faxes, and e-mails.
Manage the photocopying of documents for the offices to which assigned
Ensure general neatness, cleanliness, orderliness and tidiness in the offices and the reception area.
Manage receiving, guiding, directing and handling of enquiries from patients and visitors efficiently.
Keeping the general office diary, making appointments and reminding respective immediate supervisors.

Checking customer’s credit situation
Ensure proper management of the switchboard.
Take custody of all documents within the area or office to which they are assigned.

Perform all general secretarial/administrative / clerical duties as assigned and keep to the professional ethics.
Manage general administrative and/or clerical duties as may be assigned.
Receive and register patients coming in for treatment on daily basis, file and safeguard patient information.

Direct patients and visitors to the various offices/rooms.
Keep patients informed on issues that they need to know
Arrange, organize and prioritize patients to see doctors and clinicians and alert them of any emergencies.
Give regular alerts to doctors and clinicians on the situations of the queues.

Qualifications
Diploma in Secretarial / Front Office
2-3 years working experience in a Hospital .
Applications to be sent by 7th October 2021 to hr@runeemahospital.org