Safaricom Investment Co-operative (SIC) is seeking to hire a Customer Experience Executive who will be responsible for efficient and timely management of the customer life cycle to meet company’s objectives of profitability and customer satisfaction.
Application deadline: 10th September, 2021
Duties and Responsibilities
•Customer Relationship Management:
•Customer Care Phone Call Management:
•Customer Care Emails Address Correspondence:
Academic Qualifications
A bachelor’s degree.
Knowledge and Skills
Two (2) years working experience as a customer service executive.
Ability to solve problems.
Ability to manage time effectively.
Skills with Microsoft Word Office, Excel, PowerPoint, Outlook etc
Ability to pay attention to detail.
Good communication skills.
Application
If you meet the above requirements, kindly send your applications to recruitment@sic.co.ke by Friday 10th September 2021.
