Talent Operations Assistant

Background on CloudFactory:

CloudFactory is a global leader in combining people and technology to provide a cloud workforce solution for machine learning and core business data processing. Cloud factory is seeking to recruit a Talent Operations Assistant

Role Overview:

This role will be responsible for the day to day administrative activities and coordination for all workers – core & cloud.

Job-specific Responsibilities:

  • Issue CW contracts, HIPAA/NDAs and any other client specific docs
  • Support CloudWorker insurance process;
    • Support the finance team for the monthly review of the insurance offerings
    • Own the CloudWorker insurance sign up and offboarding process
  • Facilitate onboarding (pre-onboarding, onboarding ) activities for the core team.
    • Own the management of the new hire packet tasks
    • Input data in BambooHR and raise notable gaps for alignment
    • New team member orientation
  • Conduct background and document checks for the core team, ensuring that new team members have submitted police clearance certificates.
  • Management of employee records in collaboration with the talent operations associate.
  • Maintenance of CloudWorker data and updating as appropriate.
  • Talent’s POC on KiRA for core team related support, alongside Talent Ops Associate.
  • Automation & Tool Support
  • Researching and helping out with the possible automation in helpdesk
  • Working on spreadsheet script to automate workflows wherever possible
  • Maintain and update CloudWorker self service portal & knowledge base
  • Health & safety CloudWorker onboarding and DSE checks as required by local legislation.
  • Champions of employee/cloudworker wellbeing through proactively supporting CF initiatives around wellbeing and taking an active interest in serving CWs/employees with wellbeing needs that we can reasonably support.
  • Core and Cloud administrator of the off-boarding process which includes exit surveys/interviews, certificate of service/ references,alumni setup.
  • Assist in facilitation of the sign off process for documents relating to team members through Hello Sign. e.g benefits, NSSF, NHIF introduction letters.
  • Assist in drafting of employment contracts within scope.
  • Assist in the administration of employee benefits, providing oversight and being the communication liaison with all stakeholders.
  • Assist in the employee off-boarding process, especially coordination of documents that require sign off.
  • Assist in Trial Evaluation Process (90 day and 6 month follow ups with team members, managers and peers).


  • 1 – 3 years experience.
  • Strong written and oral communication skills, attention to detail. Articulate, influential, concise, and able to negotiate.
  • Experience with G-suite/MS Office.
  • Basic understanding of HR principles and their application in order to respond to and resolve general HR queries is a plus. An appreciation of local employment legislation that may lead to items requiring escalation.
  • Strong written and oral communication skills, attention to detail. Articulate, influential, concise, and able to negotiate.
  • Excellent organizational skills. Ability to manage time and tight schedules, work effectively under pressure. Using own initiative, with a creative approach to problem solving.
  • Strong analytical skills


  • Great Mission and Culture
  • Meaningful Work
  • Growth Opportunities
  • Market Competitive Salary
  • Health and Medical
  • Group Life Insurance

Qualified and interested? Apply via


Author: opportunitiesforallkenyans

We connect Kenyans to land their dream opportunities.

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