Background on CloudFactory:
CloudFactory is a global leader in combining people and technology to provide a cloud workforce solution for machine learning and core business data processing. Cloud factory is seeking to recruit a Talent Operations Assistant
Role Overview:
This role will be responsible for the day to day administrative activities and coordination for all workers – core & cloud.
Job-specific Responsibilities:
- Issue CW contracts, HIPAA/NDAs and any other client specific docs
- Support CloudWorker insurance process;
- Support the finance team for the monthly review of the insurance offerings
- Own the CloudWorker insurance sign up and offboarding process
- Facilitate onboarding (pre-onboarding, onboarding ) activities for the core team.
- Own the management of the new hire packet tasks
- Input data in BambooHR and raise notable gaps for alignment
- New team member orientation
- Conduct background and document checks for the core team, ensuring that new team members have submitted police clearance certificates.
- Management of employee records in collaboration with the talent operations associate.
- Maintenance of CloudWorker data and updating as appropriate.
- Talent’s POC on KiRA for core team related support, alongside Talent Ops Associate.
- Automation & Tool Support
- Researching and helping out with the possible automation in helpdesk
- Working on spreadsheet script to automate workflows wherever possible
- Maintain and update CloudWorker self service portal & knowledge base
- Health & safety CloudWorker onboarding and DSE checks as required by local legislation.
- Champions of employee/cloudworker wellbeing through proactively supporting CF initiatives around wellbeing and taking an active interest in serving CWs/employees with wellbeing needs that we can reasonably support.
- Core and Cloud administrator of the off-boarding process which includes exit surveys/interviews, certificate of service/ references,alumni setup.
- Assist in facilitation of the sign off process for documents relating to team members through Hello Sign. e.g benefits, NSSF, NHIF introduction letters.
- Assist in drafting of employment contracts within scope.
- Assist in the administration of employee benefits, providing oversight and being the communication liaison with all stakeholders.
- Assist in the employee off-boarding process, especially coordination of documents that require sign off.
- Assist in Trial Evaluation Process (90 day and 6 month follow ups with team members, managers and peers).
Requirements
- 1 – 3 years experience.
- Strong written and oral communication skills, attention to detail. Articulate, influential, concise, and able to negotiate.
- Experience with G-suite/MS Office.
- Basic understanding of HR principles and their application in order to respond to and resolve general HR queries is a plus. An appreciation of local employment legislation that may lead to items requiring escalation.
- Strong written and oral communication skills, attention to detail. Articulate, influential, concise, and able to negotiate.
- Excellent organizational skills. Ability to manage time and tight schedules, work effectively under pressure. Using own initiative, with a creative approach to problem solving.
- Strong analytical skills
Benefits
- Great Mission and Culture
- Meaningful Work
- Growth Opportunities
- Market Competitive Salary
- Health and Medical
- Group Life Insurance
Qualified and interested? Apply via
https://apply.workable.com/cloudfactory/j/3E57F16096/?utm_source
